Concerned about respecting your private life and the protection of the personal data that you provide to it, THE FRENCH ROOM company complies with the legislation in force in terms of the protection of privacy and personal data. The collection and processing of your personal data is carried out in compliance with the legislation in force and the European Regulation on the protection of personal data which entered into force on May 25, 2018.
We have implemented this privacy policy so that you can communicate your personal information with confidence and confidentiality when using our website (hereinafter referred to as the “Site”).
The purpose of this privacy policy is to inform you of the purposes of processing data collected via the Site and to inform you of your rights.
We reserve the right to modify this confidentiality policy according to the evolution of our services and the legislation in force.
1 WHO ARE WE?
Petite Voile (www.petitevoile.fr) is an online sales site of THE FRENCH ROOM SAS, a simplified joint stock company registered in the trade and companies register under number 811 760 461 00012, with a share capital of 10,000 € and whose head office is located at 9 Chemin de la Varenne du Léry, 03700 BELLERIVE SUR ALLIER.
2 WHEN DO WE COLLECT PERSONAL DATA?
You will be required to communicate personal data to:
- create your account,
- log into your account,
- do your shopping
- leave a comment
- call the after-sales service
- Contact us
Certain personal data that may be requested from you are mandatory. The compulsory nature of the data collected is indicated by an asterisk or a red triangle, the other data are optional.
Failure to provide mandatory personal data makes it impossible to access all or part of the Site's services.
3 WHAT TYPES OF PERSONAL DATA DO WE COLLECT?
THE FRENCH ROOM collects the following personal data from you:
Identification data:
o Civility / name / first name / date of birth,
o Email address,
o Postal address,
o Telephone number.
Product data:
o Products purchased,
o Date of purchase,
o Proof of purchase
o Product photos or videos
Data relating to means of payment:
o Bank details.
Connection data: IP address, browsing history, behavior on the Site.
Location data: geographic position.
Finally, anonymous data that does not allow THE FRENCH ROOM to identify users is collected on the Site.
4 FOR WHAT PURPOSES DO WE COLLECT THIS PERSONAL DATA?
THE FRENCH ROOM is required to process your personal data for several reasons. The data may thus be necessary:
- to respect our contractual commitments;
- to comply with the laws and regulations in force;
- for our legitimate interest in the development of our activity in order in particular to improve our products and our services.
In addition, some of your personal data can only be collected when you spontaneously give your consent to their processing.
Summary table of the purposes of processing your personal data and their bases
| Purpose | Basis for processing | Data processed |
| Allow the creation of your account | Contractual commitments | Identification data |
| Carry out the sale of products | Contractual commitments | Identification, delivery and product data |
| Collect your payments or send your refunds if applicable | Contractual commitments | Identification data and data relating to means of payment |
| Manage orders and deliveries | Contractual commitments | Identification data and product data |
| Edit a comment / question / opinion | Consent | Identification and review data |
| Benefit from after-sales service | Contractual commitments | Identification, location and product data |
| To carry out statistics to improve our products and our services. | Legitimate interest | Anonymous data and product data |
5 TO WHOM DO WE SEND YOUR PERSONAL DATA?
We may share personal data collected within the Site with other entities:
Service providers
We may share your personal data with our service providers, particularly in terms of hosting and developing the website. These companies perform certain support functions on our behalf (hosting, maintenance, sending communications, etc.). They do not have authorization to use your data for purposes other than for the needs of the missions that we entrust to them and are required to respect the legislation in force in terms of the protection of privacy and personal data, and in particular the European Regulation on the protection of personal data which entered into force on May 25, 2018.
Other users
When you comment, give opinions, ask questions on the Site, your name or nickname will appear to other users.
Other
We reserve the right to disclose your personal data to other parties in cases where the law, an applicable regulatory provision, a court order or regulation requires or authorizes it, or if such disclosure is necessary in the within the framework of an investigation, or a procedure, on the national territory or abroad. In addition to the assumptions listed above, we may disclose non-personal information to third parties, such as recorded statistical data.
In principle, the personal data collected is not intended to be transferred outside the European Union. These personal data are hosted on a server located in Europe.
You can access your personal data by going to your my account space or by contacting je.weber@thefrenchroom.fr at any time.
6 HOW LONG DO WE KEEP YOUR PERSONAL DATA?
Personal data concerning you will be kept for the time necessary to achieve the purposes described above. However, personal data making it possible to establish proof of a right or a contract, or kept for compliance with a legal obligation, are archived on an intermediate basis for a period not exceeding the period necessary for the purposes. mentioned above.
Personal data used for commercial prospecting purposes is kept for a period of three years from the end of the commercial relationship or from their collection.
The deletion of personal data will be done by means of anonymization or deletion.
Personal data may be kept in an anonymized form for statistical purposes.
7 WHAT ARE YOUR RIGHTS?
Any user has the following rights:
- Access his personal data,
- Modify your personal data,
- Erase their personal data (excluding transactional data),
- Being forgotten by THE FRENCH ROOM (excluding transactional data),
- Limit the processing of their personal data,
- Receive the personal data concerning him that he has provided to THE FRENCH ROOM, in a structured, frequently used format,
- And, for a legitimate reason, oppose the processing of personal data.
This right can be exercised at any time by going to your space my account or by e-mail via the following address je.weber@thefrenchroom.fr Users can also lodge a complaint with the CNIL or another authority protection of data from a member state of the European Union.
In addition, each user can communicate his instructions to THE FRENCH ROOM on the fate of his data after death.
8 COOKIES
During your navigation on the Site, cookies may be placed on your computer, tablet or smartphone.
Our use of cookies is subject to your express, prior and specific consent, before they can be placed on your device. We obtain your consent by means of a banner which includes, on the one hand, clear and explicit information on the purposes for which cookies are used.
By browsing the Site, you accept the use of cookies in accordance with this privacy policy. If you do not agree to the use of these and other cookies, you can disable them by following the instructions below under "Disabling cookies".
Definition of cookies
Cookies are in the form of text files capable of identifying you as a customer and of saving your personal preferences (for example your language choices) as well as technical information (including journey type data).
In addition, we may also use beacons, also called “web pixel” or “Clear GIF” or similar technologies which are used to check how you use our Site and to see which pages of our Site you are visiting.
The types of cookies used or likely to be used.
- The so-called "necessary" cookies allow you to benefit from the essential functions of the Site. Without these cookies you will not be able to use the Site normally.
- So-called "optional" cookies are not necessary but facilitate the use of the Site.
- "Audience measurement" cookies make it possible to analyze traffic, uses and identify malfunctions of the Site. This allows us to improve your experience as well as the design of the Site.
- "Advertising" cookies are used to present you with advertisements tailored to your interests. By refusing the use of advertising cookies, only non-targeted advertising will continue to appear on our Site.
- “Social network” cookies are used to allow you to share the contents of the Site with your friends using the sharing buttons, in particular Facebook. Social network editors thus place cookies on your terminal in order to obtain and receive information on your use of these sharing services.
9 MODIFICATION OF THE PRIVACY POLICY
We may revise or supplement this privacy policy, in particular to take into account new purposes or changes in legislation. Such modifications will be effective from their publication. To stay informed of the changes made, please review this page regularly.
10 CONTACT THE FRENCH ROOM
For any comments or questions relating to this document, you can write to us at: je.weber@thefrenchroom.fr